Privacy Policy

Information We Collect

At fenariluvytes, we collect information that helps us provide better financial services and improve your experience on our platform. This includes information you provide directly when creating an account, as well as data we gather automatically when you use our services.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our financial services. This includes processing transactions, providing customer support, and ensuring compliance with Australian financial regulations.

• Service Delivery: Processing financial transactions, managing your account, and providing personalized financial recommendations
• Communication: Sending account updates, security alerts, marketing materials, and responding to your inquiries
• Compliance: Meeting regulatory requirements under Australian Privacy Principles and financial services legislation
• Security: Detecting fraud, preventing unauthorized access, and maintaining the security of our platform
• Analytics: Understanding user behavior to improve our services and develop new features

Information Sharing and Disclosure

We may share your information with trusted partners and service providers who help us operate our business, but only under strict confidentiality agreements and security standards.

• Financial Partners: Banks, payment processors, and financial institutions necessary for transaction processing
• Service Providers: Technology vendors, data analytics companies, and customer support platforms that help deliver our services
• Legal Requirements: Government agencies, regulators, or law enforcement when required by Australian law or court order
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity

Your Privacy Rights

Under Australian Privacy Law, you have several rights regarding your personal information. We're committed to honoring these rights and making it easy for you to exercise them.

Data Security and Protection

We employ industry-standard security measures to protect your personal and financial information. Our security practices include encryption, secure data centers, regular security audits, and staff training on privacy protection.

All sensitive financial data is encrypted both in transit and at rest using AES-256 encryption. We maintain secure servers in Australian data centers that comply with ISO 27001 security standards. Access to your information is restricted to authorized personnel who need it to provide services to you.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records are typically maintained for seven years in accordance with Australian taxation and corporate law requirements.

When information is no longer needed, we securely delete it using industry-standard data destruction methods. Some information may be retained in anonymized form for statistical and analytical purposes.

International Data Transfers

Your information is primarily stored and processed in Australia. In some cases, we may transfer data to trusted international service providers who assist with our operations. Any international transfers are conducted with appropriate safeguards to ensure your information receives the same level of protection as required under Australian law.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These help us remember your preferences, analyze site usage, and provide personalized content. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we'll notify you by email or through a notice on our website at least 30 days before the changes take effect.